How to Modify XML document through UCCX. - Cisco Community.
I wouldn't even use JDOM in that case: I would use the built-in Classes for this.if you absolutely have to write raw code like this in order to acheive the result you are trying to accomplish.otherwise.Standard CCX Step can do the same thing with less verbiage and ultimately less confusion when someone else reads the stuff we write.I'm Attaching the Document (XML) you will want to use for.
XMLActivationStatus, Create XML should not be the actual XML, but DOC(XMLActivationStatus.xml) - a reference to the doc already uploaded to CCX. Same for the template, you should have a copy of the XMLActivationStatus.xml, but with %value% in the ActivationStatus tag. That way when you perform the transform, it knows where to place the variable.
Hi. we used to use a holiday check script that check an XML file to return a true or false value for holidies. however this one is not working with the new UCCX 8 as this version is Linux OS and i think there is some differences in the path or access to the xml file i have included a copy of the script with the xml file any idea or help how we can get this working with CCX 8 will be appriciated.
There are several methods that one can leverage to allow one Contact Center Express (UCCX) CRS script to control another script or pass data to another script. I happen to prefer using XML document types. The following is an example on how to use XML to control script behavior.
Hi, I have an UCCX script with MENU step. One of the step is for technical support team. When caller chose this step, information about date and time of the call and calling number should be recorded on a XML file located on the web server. This XML is uploaded into the web server, but I don't kno.
Hey All, I'm looking for help with the Create XML Document UCCX function. I need to reference a string variable as the Source Document as this step needs to to call different XML files dependent on what CTI RP the calls enters the Queue on. I have looked at a couple of support discussions but the.
All these and more can be done by reading XML formatted data either stored in the local repository, or served from an external web server, and retrieved using the Create URL Document or Make REST Call steps. Since you are able to read from a web server, any web programing language, like PHP, ASP, or JSP, could be used to retrieve and format the data.
Writing a Simple XML File. Let's start out by writing up a simple version of the kind of XML data you could use for a slide presentation. In this exercise, you'll use your text editor to create the data in order to become comfortable with the basic format of an XML file.
Writing Out a DOM as an XML File After you have constructed a DOM (either by parsing an XML file or building it programmatically) you frequently want to save it as XML. This section shows you how to do that using the Xalan transform package.
In the article, we will look at various examples to read and write data from an XML document, Advantages of XML and SGML.
XML Editor, XMLwriter for Windows, is a powerful award-winning XML development tool that supports XML, XSLT, DTD, XSD Schema, CSS, and HTML editing. Within the editor you can convert XML to HTML using XSLT stylesheets, or format and preview XML documents using CSS. XMLwriter has an intuitive, customizable user interface with advanced editing functions.
Writing with XML. For quite a while now, I've been doing most of my writing using XML - even to the point of writing my last book in XML. As I've mentioned this to people they've asked me a number of questions about my experiences, and that's been enough to prompt this little article on the whole thing.
Product: UCCX version 8.x-10.x (but probably applies to 7.x and below as well) Scenario: A call is transferred to an Agent, but the Agent does not answer the call so a Ring-No-Answer condition occurs which sends the call back into the CCX Script for processing.The call center supervisor wants all conditions that Match this Scenario to transfer the calls to a general delivery mailbox.
